Explanation of Induction and Orientation
PREFACE
Concepts we build by studying theory in classroom, & dimensions while observing & analyzing the business activities in real world practical and research work on business studies is an integral part of MBA program.
To become an expert and to understand all concerning issues only
theoretical knowledge does not provide a concrete base. Research work,
report writing, term reports are also considered a significant tasks
along with theoretical knowledge therefore we were assigned report on “Orientation”. This
report is basically the result of our work and it plays an important
role to strengthen the ethics of professionalism. By completing our
report, we have gained lot of practical knowledge about the Orientation programme of any firm.
Introduction And Background:
Orientation is the process of acquainting new employees with
the organization. Orientation topics range from such basic
items as the location of the company cafeteria to such concerns
as various career paths within the firm.
It is defined as “Orientation
is a process designed to familiarize new associates with the broad
mission and function of the organization so the new employee/volunteer
sees his or her job as an important part of the mission.” It can
reduce start-up time, create enthusiasm, minimize anxiety, clarify
performance expectations, save supervisory time, and reduce turn over.
Orientation can also be an important step in determining future training
needs.
Successful employee orientation is an ongoing process that helps the new person become a valuable part of the organization.
Orientation
can help ensure that all new employees have an equal chance to succeed.
And employees are more likely to succeed if they understand their
responsibilities and rights.
First
impressions are lasting impressions. Think back, do you remember the
first day on the job? The most lasting impressions about an organization
are formed early, within the first few months.
Most
new employees are nervous about beginning a new job. The Welcome Phase
should be used to reduce the employees' anxieties so that they can begin
to learn. It is hard to learn about your new job and organization when
you are feeling unsure about what you have gotten yourself into.
Poor
orientation of new employees can cost you dearly. Those who don't start
right don't tend to stick around long, either. High staff turnover
means you must recruit, train and orientate new staff all over again.
Staff turnover also takes a high toll on the morale of those who do stay
behind.
Socialization is
a process through which a new recruit begins to understand and accept
the values, norms and beliefs held by others in the organization. HR
department representatives help new recruits to internalize the way
things are done in the
organization”.
Orientation helps the newcomers to interact freely with employees
working at various levels and learn behaviors that are acceptable.
Through such formal and informal interaction and discussion, newcomers
begin to understand how the department/ company is run, who holds power
and who does not, who is politically active within the department, how
to behave in the company, what is expected of them, etc. In short, if
the new recruits wish to survive and prosper in their new work home,
they must soon come to ‘know the ropes’.
Hence
we can say that induction or orientation or socialization is the
process through which a new employee is introduced to the job and the
organization. In the words of Armstrong, induction is “the
process of receiving and welcoming an employee when he first joins a
company and giving him the basic information he needs to settle down
quickly and start work.
New
hire orientation signals the end of the recruitment/selection function
and the beginning of the retention process. Orientation starts what we
call “delivering the promise” – the promise of what was “sold” to the employee during the recruitment stage
Objectives of Induction/Orientation:
Induction Serves the Following Purposes:
a. Removes fears: A newcomer steps into an organization as a
stranger. He is new to the people, workplace and work environment.
He is not very sure about what he is supposed to do.
Induction helps a new employee overcome such fears and
perform better on the job.
v The job, its content, policies, rules and regulations.
v The people with whom he is supposed to interact. .
v The terms and conditions of employment.
b. Creates a good impression: Another purpose of induction
is to make the newcomer feel at home and develop a sense of
pride in the organization. Induction helps him to:
v Adjust and adapt to new demands of the job.
v Get along with people.
v Get off to a good start.
Through induction, a new recruit is able to see more clearly as to
what he is supposed to do, how good the colleagues are, how
important is the job, etc. He can pose questions and seek
clarifications on issues relating to his job. Induction is a positive
step, in the sense, it leaves a good impression about the
company and the people working there in the minds of new
recruits. They begin to take pride in their work and are more
committed to their jobs.
c. Act as a valuable source of information: Induction serves
as a valuable source of information to new recruits. It classifies
many things through employee manuals/handbook. Informal
discussions with colleagues may also clear the fog surrounding
certain issues. The basic purpose of induction is to communicate
specific job requirements to the employee, put him at ease
and make him feel confident about his abilities.
Need for Induction
1. When a new employee joins an orgainisation, he is a
stranger to the organization and vice versa. He may feel
insecure, shy and nervous in the strange situation. He may
have anxiety because of lack of adequate information about
the job, work procedures, organizational policies and
practices, etc. Frustration is likely to develop because of
ambiguity In such a case, induction is needed through
which relevant information can be provided; he is
introduced to old employees and to work procedures. All
these may develop confidence in the candidate and he may:
start developing positive thinking about the organisation.
2. Effective induction can minimize the impact of reality
shock some new employees may undergo. Often, freshers
join, the organization with very high expectations, which
may be far beyond the reality. When they come across with
reality, they often feel shocked. By proper induction, the
newcomers can be made to ‘understand the reality ‘of ‘the
situation. Every organisation has some sort of induction
programme either formally or informally. In large
organisations where there are well-developed personnel
funcions, often induction programmes are undertaken on
formal basis, usually through the personnel department. In
smaller organisations, the immediate superior of the new
employee may do this.
Designing an Induction Programme
Steps in Induction Programme
The HR department may initiate the following steps while
organizing the induction program:
v Welcome to the organization
v Explain about the company.
v Show the location department where the new recruit will
work.
v Give the company’s manual to the new recruit.
v Provide details about various work groups and the extent
of unionism within the company.
v Give details about pay, benefits, holidays, leave, etc.
v Emphasize the importance of attendance or punctuality.
v Explain about future training opportunities and career
prospects.
v Clarify doubts, by encouraging the employee to come out
with questions.
v Take the employee on a guided tour of buildings, facilities,
etc.
v Hand him over to his supervisor.
Placement
After all the formalities are completed, the candidates are placed
on their jobs initially on probation basis. The probation period
may range from three months to two years. During this period,
they are observed keenly, and when they complete this period
successfully, they become the permanent employees of the
organization. After a candidate is selected for employment, he is
placed on the job. Initially, the placement may be on probation,
the period of which may range from six months to two years.
After selecting a candidate, he should be placed on a suitable
job. Placement is the actual posting of an employee to a specific
job. It involves assigning a specific rank and responsibility to an
employee. The line manager takes the placement decisions after
matching the requirements of a job with the qualification of a
candidate. Most organizations put new recruits on probation
for a given period of time, after which their services are
confirmed. During this period, the performance of the
probationer is closely monitored. If the new recruit fails to
adjust himself to the job and turns out poor performance, the
organization may consider his name for placement elsewhere.
Such second placement is called differential placement. Usually
the employees’ supervisor, in consultation with the higher
levels of line management, takes decisions regarding the future
placement of each employee. Placement is an important human
resource activity. If neglected, it may create employee adjustment
problems leading to absenteeism, turnover, accidents, poor
performance, etc. The employee will also suffer seriously. He
may quit the organization in frustration, complaining bitterly
about everything. Proper placement is, therefore, important to
both the employee and the organization. The benefits of
placements may be summarized thus as:
Major Benefits of Proper Placement
The employee is able to:
v Show good results on the job.
v Get along with people easily.
v Keep his spirits high, report for duty regularly.
v Avoid mistakes and accidents.
Conclusion:
After a candidate is selected for employment, he is placed on the
job. Initially, the placement may be on probation, the period of
which may range from six months to two years. After successful
completion of the probation period, the candidate may be
offered permanent employment.
Now we know why after the initial placement of the candidate
on the job, his induction is necessary. Induction is a technique
by which a new employee is rehabilitated into the changed
surroundings and introduced to the purposes, policies and
practices
of the organization, employee’s job and working conditions, salary,
perks, etc. In other words, it is the process of introducing the
employee to the organization and vice versa.


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